Frequently asked questions

Freshly Services coordinates a wide range of property services and facilities maintenance — including cleaning, pest control, water damage restoration, rubbish removal, landscaping, handyman work, painting, tiling, plumbing and electrical maintenance, roofing, security, and commercial facility maintenance — for residential, commercial, strata and real estate clients.

We currently service Melbourne and greater Victoria, with planned expansion across Australia. Availability depends on your location and the type of work required.

You can request a free quote online through our quote form or by calling our team. Providing a description and photos helps us respond accurately. Some jobs may require a short on-site inspection before pricing is confirmed.

Certain work — such as electrical, plumbing and some security services — is assigned to suitable tradespeople for the job. Details are available on request.

Yes. We coordinate emergency and make-safe response for situations such as water extraction, storm damage, urgent pest control, roof leaks and lock replacements. Response times depend on technician availability and location.

Yes. We support property managers, strata, real estate agencies and commercial clients with planned and reactive maintenance, centralised coordination, consolidated invoicing options and reporting. Contact us to discuss a commercial account.

We provide clear, transparent quotes. Pricing depends on the scope, property type and location. For some services, photos or an inspection may be required before a final price can be confirmed.

Online bookings and quote requests are submitted to our team and are subject to confirmation. We will contact you to confirm details, timing and any inspection requirements.